05-10-2020 17:42
I have been charged 36pounds for September month whereas it should be only 18pounds.
Could you please refund the extra amount that's been charged and update.
07-10-2020 19:50 - edited 07-10-2020 19:51
@Anonymous User
Check this link for any “duplicate accounts” using the same payment details.
https://help.nowtv.com/article/find-an-account
There is a form you can fill out for "incorrect charge" but don't hold your breath.
https://account.nowtv.com/payments/query/incorrect-charge
That being said, the below link will point you in the direction for Live chat.
https://help.nowtv.com/article/how-to-submit-a-complaint
