12-01-2019 13:44
Hi I’m getting the hump ( old age ) as I pay £5.99 a month to watch nowtv from mobile but can’t access the football matches. Why not ? I missed last nights game and half of today’s lunchtime game. So not happy, How do I get a refund please. Thanks in advance.
Solved! Go to Solution.
12-01-2019 13:50 - edited 12-01-2019 13:52
Hi @Anonymous User
With a sports mobile pass you should be able to watch the football on the Sky Premier League channel using a smartphone (tablet will not work), but not on the Sky Football or Sky Main Event channel.
More info here
https://help.nowtv.com/article/sky-sports-day-week-month-pass
12-01-2019 13:50 - edited 12-01-2019 13:52
Hi @Anonymous User
With a sports mobile pass you should be able to watch the football on the Sky Premier League channel using a smartphone (tablet will not work), but not on the Sky Football or Sky Main Event channel.
More info here
https://help.nowtv.com/article/sky-sports-day-week-month-pass
12-01-2019 13:55
Hi many thanks for prompt reply, well it’s pointless having an account then if I don’t get full access. When I got email offer it stated watch the football from your mobile. Obviously I can’t . I’m going to ask for full refund and cancel account :(. Thanks for your help though 👍🏻
12-01-2019 14:01
Hi @Anonymous User
Premier League Football yes, where the EFL is normally on Sky Main Event and Sky Football where you need a full blown sports pass to watch these games
18-01-2019 20:08
Many thanks, I’ll probably cancel on next payment due day then. It should entitle you too watch all the football regardless of the league. While my lot CPFC are in the pl i actually love the championship far more and enjoy watching the games. Realistically I only have Friday & Saturday off so if family allow like to catch games those days. But if championship is off the agenda what’s the point in subscribing if can’t that as well!.
13-01-2019 16:05
Hi,I'm having problems too,5.99 mobile deal only gives me limited channels and I can't add my tablet device without it asking me to buy a pass why should I if I'm paying for it,it says I can add other devices but it won't let me