Discount on broadband for people with Learning disabilites

[HC12]

Hi my sister has Downs and has a broadband package.  She receives various benefits and her carer Centre have said she is entitled to a discount…can you advise?

[gavs82008]

@HC12 

All I can suggest is to call the broadband team to see if they can do it. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412485

[RoyB]

@HC12 

These are Now’s rules, if she is a current Now Broadband user:-

https://help.nowtv.com/article/now-broadband-basics

Is she in receipt of Universal Credit or Pension Credit, and will she be the account holder?

Other broadband suppliers may have differing rules, if she is not with Now.