Deleted device by accident

[Anonymous User]

I recently deleted a couple devices recently and would like to reinstate 2 of them I deleted by mistake. This forum appears to suggest live chat or and adviser has gone back which doesn’t seem to be an option at the moment. Could somebody please try and help me?

[schnapps]

Hi @Anonymous User 

I am guessing you have used up your three device swaps for this calendar month ?

Apparently Live Chat is working for a few customers on a reduced level.

However live chat isn't working for me either on MS Edge or Fire Fox.

You could try another browser or device such has a smartphone to see if you can get through to them.

if you use Twitter, then send them a tweet, where the NowTV Twitter Team might be able to reset your devices on your account.

[apuk2004]

I did something similar and contacted them on twitter and was told this...

Please raise a case to us here and we will get this sorted https://t.co/MDQ46FnQgG

Hope this helps 😊

[apuk2004]

Try this. Go to the Help Centre

Browse to the adding devices section

Scroll down to contact us

Use the live chat to speak to someone 

They just allowed me to make changes again

😎👍🏻