25-05-2018 10:28
After talking to a cusomer service representative for the nth time, I was able to discover that someone had been accessing my account from an old TV that I had sold. I had changed the password but that was useless: the guy with my TV was still able to access my account unless he signed out. The customer representative (very helpful) was able to deactivate my account forever.
03-08-2018 21:49
This has been happening to me also. I keep being charged. They assure me it’s cancelled but didn’t say how I can delete my account. We need to be able to delete our accounts.
19-02-2020 13:53
31-08-2019 20:22
delete accont
01-09-2019 22:58
@Anonymous User
To erase yourself completely, try the advice here:-
https://community.nowtv.com/t5/Off-Topic-Chat/Leaving/m-p/497911/highlight/true#M14310
Nobody has come back lately and said it didn’t work for them, anyway.
So please ‘Accept Answer’ now, if you are so inclined, as you won’t be able to come back and do it later
26-05-2020 21:46
I have never used this and it’s taking money out my bank please delete
16-04-2022 18:55
Delete my account and give me my refund for the cinema membership that I never a accepted
Thankyou
16-04-2022 20:20
@Anonymous User
Use the email address from the post directly up from yours. Send customer support an email.
17-04-2022 14:24 - edited 17-04-2022 14:27
@Anonymous User
In the careful reading that you no doubt gave to:-
before posting here, I think you might have missed:-
Our members are customers just like you so while they’ll be able to offer great advice on more common issues and help you troubleshoot any problems they won’t be able to help with any billing issues, changes to your account or service.
All of the above are covered in the very comprehensive Help, including how to get in touch with Now if you have exhausted the Help resources provided; but the instructions on how to do this are not always easy to find, and we might encourage Now to provide better clarification in these areas.
24-04-2022 19:00
I need delete this is to much money close that please