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Blaargh
Advocate

Delet Card Details

Hi,

 

I have cancelled my NOWTV subscriptions, and I would now like to delete my card details from the account.  I understand that one needs to contact Live Chat or email yourselves to request this.  But the Live Chat button does. not. work.

 

I understand also that there are also older forum threads about this.  Please do not refer to them as they link to the Live Chat option which, as mentioned above, does not work.  The button does nothing. It doesn't open another page, pop a chat box up.  Nothing.

1 Reply
gavs82008
Legend 5
Legend 5

Re: Delet Card Details

@Blaargh 

Check this link for live chat, just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

 

Alternatively you can send customer support an email, address is in the below picture.

9EED0051-8D2C-4BF3-AD26-E53DF6F3FDCE.jpeg

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