25-06-2022 20:52
Hello guys
Please I forgot to fund my bank account registered with NoW tv for monthly deduction,now they tried to deduct it today and it declined. I just realised that now and I have just funded the account. Please what do I do? I will not want them to stop my service or charge me.please help me
25-06-2022 21:08
This for TV or broadband?
If it’s for TV use live chat by clicking “chat online” within the green box and not “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
For broadband, call the team in the morning.
https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments
NOW Broadband Members can call us 8am–8pm, 7 days a week.