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Declined payment

Hello guys 

Please I forgot to fund my bank account registered with NoW tv for monthly deduction,now they tried to deduct it today and it declined. I just realised that now and I have just funded the account. Please what do I do? I will not want them to stop my service or charge me.please help me


1 Reply
Legend 5
Legend 5


This for TV or broadband?

If it’s for TV use live chat by clicking “chat online” within the green box and not “get help quicker” as this is a bot.


For broadband, call the team in the morning.

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412485
FYI that I do not work for NOW, just a NOW customer trying to help