Cost are rising, so how do I get a social tariff

[benSisko]

I am asking how I go about applying for a social tariff from now?

[gavs82008 · Accepted solution]

@benSisko 

Have a nosy at this link and hopefully points you in the right direction.

What is NOW Broadband Basics? (nowtv.com)

[benSisko]

Thanks, I tried this but it is a 40 minute wait to chat, is there a customer service email anywhere?

[gavs82008]

@benSisko 

To add to the email address  @schnapps was nice to add for us, you can also fill out this web form. 
https://help.nowtv.com/complaints

[schnapps]

Hi @benSisko 

Have a read of this linked NOW article below.

https://help.nowtv.com/article/now-broadband-basics 

[benSisko]

Thanks, I tried this but it is a 40 minute wait to chat, is there a customer service email anywhere?

[schnapps]

Hi @benSisko 

See this screenshot below for email address.

[benSisko]

Thank you so much.