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benSisko
Mentor

Cost are rising, so how do I get a social tariff

I am asking how I go about applying for a social tariff from now?

1 ACCEPTED SOLUTION
gavs82008
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@benSisko 

Have a nosy at this link and hopefully points you in the right direction.

What is NOW Broadband Basics? (nowtv.com)

FYI that I do not work for NOW, just a NOW customer trying to help

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7 REPLIES 7
gavs82008
Legend 5
Legend 5

@benSisko 

Have a nosy at this link and hopefully points you in the right direction.

What is NOW Broadband Basics? (nowtv.com)

FYI that I do not work for NOW, just a NOW customer trying to help
benSisko
Mentor

Thanks, I tried this but it is a 40 minute wait to chat, is there a customer service email anywhere?

gavs82008
Legend 5
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@benSisko 

To add to the email address  @schnapps was nice to add for us, you can also fill out this web form. 
https://help.nowtv.com/complaints

FYI that I do not work for NOW, just a NOW customer trying to help
schnapps
Legend 5
Legend 5

Hi @benSisko 

Have a read of this linked NOW article below.

https://help.nowtv.com/article/now-broadband-basics 

benSisko
Mentor

Thanks, I tried this but it is a 40 minute wait to chat, is there a customer service email anywhere?

schnapps
Legend 5
Legend 5

Hi @benSisko 

See this screenshot below for email address.

youdoodle-2020-05-11T14-12-50Z.jpg

 

benSisko
Mentor

Thank you so much.