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Anonymous User
Not applicable

Correct Card details are rejected

All the card details are a 100 percent correct plus so is the address and it is a card from what the sky sport people say they accept card from STILL ALL THE TIME THEY SAY CARD DETAILS ARE INCORRECT PLEASE CHECK BLAH BLAH BLAH, and important matches are being missed because of their stupid in-efficient system.

11 Replies
Anonymous User
Not applicable

I am having the same problem I can't rejoin as it keeps saying exactly the same and you can't get any help- it's mad as I am trying to give them money!?

Uvil
Advocate

Entered all card details using camera and correct pin, card rejected.

checked my  address, all correct, card rejected.

repeated until my fingers are raw.

Tried Community, couldn't find the answer.

Impossible to get anyone to talk to.

I will just listen to the test match and keep my £33.99

starman73
Expert 3

I am also trying to change my payment method and I get...

 

Hmm, some of those card details aren't valid.

Please check and try again.
 
 
I have tried 4 different cards as well...
 
...luckily I have a sports week pass on my account.
Anonymous User
Not applicable

EFL again. how did you manage to get a sky pass on now tv

Jean-Ralphio
Advocate

Yup - same problem. My card details seem to have been removed from my account. I keep trying to add them and I'm told they're incorrect. Very, very frustrating. Already 20 minutes into the match I wanted to watch. Not going to bother now. 

schnapps
Legend 5
Legend 5

pickle
Advocate

Same ###### issue.Nobody to contact.Set of ######.

Anonymous User
Not applicable

Yes I’m having the same problem and when I go to the stupid nowbot it keeps closing the conversation! 

Anonymous User
Not applicable

Also having the same issue with payment being taken 😞

Anonymous User
Not applicable

Mine just started working now am watching leeds v Stoke!! Keep trying 

RAR5
Advocate

Same here when is this going to be fixed, just tell us!