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Anonymous User
Not applicable

Contact via phoneline

Hello,

Could someone please provide me with a number I can use to contact whichever department deals with billing, payment processing and refunding as there is no direct help available on this website. I need to speak with someone about my card payments. Thankyou.

4 REPLIES 4
Andy
Legend 5
Legend 5

@Anonymous User

Welcome to the forum. If you're a broadband customer you can find the telephone number for the Broadband Team by going to your My Account > My Package page

https://account.nowtv.com/my-package

and click the Moving Home section.

If you're just a TV customer there is no customer telephone number, the best way to contact is via live chat. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)

veryupset
Advocate

very unhappy with now tv and u cant get help part from typing to an invisible person. i will not be recommend


@Andy wrote:

@Anonymous User

Welcome to the forum. If you're a broadband customer you can find the telephone number for the Broadband Team by going to your My Account > My Package page

https://account.nowtv.com/my-package

and click the Moving Home section.

If you're just a TV customer there is no customer telephone number, the best way to contact is via live chat. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)



ing it, and if they take money from me, i will be very annoyed

Anonymous User
Not applicable

Please can you make me aware why am been charged so much and what for ? 


@Anonymous User wrote:

Hello,

Could someone please provide me with a number I can use to contact whichever department deals with billing, payment processing and refunding as there is no direct help available on this website. I need to speak with someone about my card payments. Thankyou.


 

Andy
Legend 5
Legend 5

@Anonymous User Welcome to the community. If you go to your My Account > My Payments page

https://account.nowtv.com/payments

you should see there what you're being charged for. If there's anything you want to query, pop onto live chat and they should be able to help. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)