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dinnnn
First Poster

Contact regarding missing account

Is there a way to contact now tv ( not via phone) about an account that I'm charged for , but have no access to? Tried all the emails ever registered, but none of them have an active subscription - whether my bank statements show otherwise. 

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RoyB Mentor 2
Mentor 2

Re: Contact regarding missing account

@dinnnn 

 

Get in Touch (all the options, and the best place to start):-

https://help.nowtv.com/gb/get-in-touch/

 

On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.

 

 Live Chat and Send Us a Message:-

https://help.nowtv.com/contact-us/managing-my-devices

 

On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.

If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.


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