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Jamiekemps
Mentor

Contact number for Broadband

Hi, my payment hasn’t gone through for my Broadband so I need to contact customer service. What’s the number to call?

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1 Solution

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Saint1976
Elite 2

Re: Contact number

Log into your broadband account, go to the 'moving home' section and there should be a number there. You may have to click through several times to find it but it's there somewhere.

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7 Replies
Geluk
Expert 2

Re: Contact number

It's an online service only.

Jamiekemps
Mentor

Re: Contact number

Spoiler
Re;

How and where do I get in touch with them then?

Saint1976
Elite 2

Re: Contact number

Log into your broadband account, go to the 'moving home' section and there should be a number there. You may have to click through several times to find it but it's there somewhere.

View solution in original post

katiali
Newbie

Re: Contact number

Its an online service only ? ...

does that mean there's no one to contact about complaints or refunds ?

No email address or number to call ?

How is this allowed?!!!

 

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Jamiekemps
Mentor

Re: Contact number

Try this number.. 03303 323 032
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Veryold
Mentor

Re: Contact number

I feel sure there is an 0800 number somewhere...

?

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gavs82008
Legend 5
Legend 5

Re: Contact number

@Veryold 

It’s a bit of a pain to find, but yes there is an 0800 number

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Give us a call on 08007591213 to speak directly to a NOW TV advisor


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.