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Anonymous User
Not applicable

Contact number for Broadband

Hi, my payment hasn’t gone through for my Broadband so I need to contact customer service. What’s the number to call?

1 ACCEPTED SOLUTION
Saint1976
Elite 3

Log into your broadband account, go to the 'moving home' section and there should be a number there. You may have to click through several times to find it but it's there somewhere.

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7 REPLIES 7
Geluk
Expert 2

It's an online service only.

Anonymous User
Not applicable
Spoiler
Re;

How and where do I get in touch with them then?

Saint1976
Elite 3

Log into your broadband account, go to the 'moving home' section and there should be a number there. You may have to click through several times to find it but it's there somewhere.

Anonymous User
Not applicable

Its an online service only ? ...

does that mean there's no one to contact about complaints or refunds ?

No email address or number to call ?

How is this allowed?!!!

 

Anonymous User
Not applicable
Try this number.. 03303 323 032
Anonymous User
Not applicable

I feel sure there is an 0800 number somewhere...

?

gavs82008
Legend 5
Legend 5

@Anonymous User 

It’s a bit of a pain to find, but yes there is an 0800 number

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Give us a call on 08007591213 to speak directly to a NOW TV advisor

FYI that I do not work for NOW, just a NOW customer trying to help