Contact number for Broadband

[Anonymous User]

Hi, my payment hasn’t gone through for my Broadband so I need to contact customer service. What’s the number to call?

[Geluk]

It's an online service only.

[Anonymous User]

Spoiler

Re;

How and where do I get in touch with them then?

[Saint1976 · Accepted solution]

Log into your broadband account, go to the 'moving home' section and there should be a number there. You may have to click through several times to find it but it's there somewhere.

[Anonymous User]

Its an online service only ? ...

does that mean there's no one to contact about complaints or refunds ?

No email address or number to call ?

How is this allowed?!!!

[Anonymous User]

Try this number.. 03303 323 032

[Veryold]

I feel sure there is an 0800 number somewhere...

?

[gavs82008]

@Veryold 

It’s a bit of a pain to find, but yes there is an 0800 number

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Give us a call on 08007591213 to speak directly to a NOW TV advisor