22-04-2019 11:19
I’ve been trying for hours to find the contact number for now tv. What a waste of a bank holiday. Various issues I’ve had have not been resolved. There’s definitely a number as I spoke to them last week but I have no idea how. I shouldn’t have this nightmare every time as I can’t even get onto the live chat. FML & internet
Solved! Go to Solution.
22-04-2019 12:35
There is no phone number for NowTV content services; it’s live Chat, us, or nothing.
There is a number for issues with NowTV broadband, if you are a subscriber to that, and this is published on the website. But they won’t deal with any other NowTV issues.
21-10-2019 14:12
Snap. Shameful customer services
21-10-2019 14:13
Snap. Shameful service
22-04-2019 12:35
There is no phone number for NowTV content services; it’s live Chat, us, or nothing.
There is a number for issues with NowTV broadband, if you are a subscriber to that, and this is published on the website. But they won’t deal with any other NowTV issues.
23-04-2019 8:48
I had a dilemma with the broadband and now tv package. Managed to get the number by being transferred from the access team which was surprisingly inaccessible. The other issue I’ve had with my now tv package was that there was a Black Friday deal in November, the last day it was running we tried to purchase it.. the link was broken but it was still advertised & within date. Customer services & live chat we’re struggling to help and told us the offer was no longer on despite it being advertised as still running and within date. I’ve been waiting months for them to get back to me. Very frustrating but they managed to find the complaint and I’m awaiting a call back today. Hopefully they will finally be able to sort it out. & yesterday the link was broken for the live chat I was unable to access it- there was no other way of getting the number without the live chat.
27-05-2019 12:35
where do I find live chat, I'm currently awaiting kit etc, it said yesterday start date 6th June, now its 11th June, but no explanation why?
27-05-2019 13:49
Hi @Anonymous User
Are you a NowTV Broadband customer, then if so you will find a contact telephone number under My Account > Orders & Appointments whilst signed in on here.
When you get to the Orders & Appointments screen click on the drop down arrow below your live date to reveal the telephone number to call.
If you are a NowTV TV customer, then either get in touch with live chat or alternatively drop them a message from this link page below.
12-06-2019 20:29
How do I get to live chat? Grrrrrr
12-06-2019 23:43
@Anonymous User
Use the link that @schnapps kindly provided in the posting directly above yours.