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MacMacdonald
Advocate

Contact Broadband

I am autistic and have PTSD, I am self-isolating, I have tried for hours and can't find a way to speak to a customer care person. I am having triggers and now huge mental health episodes just through the stress caused by this, can anyone truly help me please?
Thank you very much.  

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1 Solution

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gavs82008
Legend 5
Legend 5

Re: Contact Broadband

@MacMacdonald 

This link will provide you the contact number for broadband customers

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

 

NOW Broadband customers can get in touch anytime between 8am–11pm.

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6 Replies
gavs82008
Legend 5
Legend 5

Re: Contact Broadband

@MacMacdonald 

This link will provide you the contact number for broadband customers

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

 

NOW Broadband customers can get in touch anytime between 8am–11pm.

View solution in original post

MacMacdonald
Advocate

Re: Contact Broadband

Thank you very much Gav. You certainly are a legend. I will try this number now.  

MacMacdonald
Advocate

Re: Contact Broadband

That worked and it's all fixed.

Thank you so VERY much Gav.

I am so grateful and going for a lie down now 😴

gavs82008
Legend 5
Legend 5

Re: Contact Broadband

@MacMacdonald 

Excellent, glad to hear you got it all sorted 😎

 

Soon it'll be beer o'clock for me! haha

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Juejue50
Advocate

Re: Contact Broadband

Hi my Internet is not working and I have paid my bill and all the lights on my hub is green 

 

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ukbobboy
Legend

Re: Contact Broadband

@Juejue50 

 

Hey Jue x 2

 

You should call NOW on the following number:

 

0800 759 1213

 

They should be able to either sort you out or get OpenReach onto it.

 

 

UK Bob