08-11-2017 21:49
25-04-2018 17:16
Netflix and Amazon Prime video both have 4K and 1080p apps inthe Panasonic appstore.
If serious about streaming video to customers, NowTV needs to get their act in order.
26-04-2018 8:54
1080p is coming later this year.
13-09-2018 23:00
When is this app coming top Panasonic TVs?
28-04-2018 10:11
Just to cut in here...I have a Panasonic TXL32G10B. It's not a 'Smart' TV so I have both an Amazon Firestick and a NOW Box to enable me to link to streaming services. Big problem with the NOW App, however. Every time I click on the Yellow Now App on the Menu screen I get the red NOW TV logo followed by the buffering circles then a pause followed by the 'Error - Something's not quite right' message.
That occurred about a month or so ago. Went through the Factory reset sequence several times. That didn't work and the NOW tech guys couldn't come up with an answer. Then, miraculously the problem went away. All hunky dory until two weeks ago when the problem came back. Tried reset again, even checked I was up to date with the TV's software updates. All OK there but still no joy with the Now App. Thought it might be the NOW box, so decided to try a new approach and bought a NOW Smart Stick as a replacement. That didn't work either, so it went back to the shop for a refund. I re-installed the NOW Box
All other Apps work - BBC i-player, Channel 4, Channel 5 and You Tube, no problem. Nada from the NOW App.
This a complete pain. I'm beginning to wonder if it might be the TV that's the problem rather than the Now software. I'm wondering if anyone else with a Panasonic TV and either a NOW box or Smart Stick has had this problem. I can watch NOW (I have an Entertainment pass) on my laptop, but, frankly, that's not why I invested in the damned devices.
I'm also wondering if the problem was caused by one of those automatic NOW updates that take place when we ain't watching.
Any help would be much appreciated...
28-04-2018 10:35
Hi @Anonymous User
I doubt it's your Panasonic TV causing the problem with the nowtv app and my guess it's the current nowtv software version on the box / stick which is maybe causing a conflict with your router or wifi connection issues with your home network setup (even though other Apps works on the nowtv devices that you have tried).
Out of curisoity who is your ISP and the make and model of your Router ?
28-04-2018 11:21
Hi schnapps,
Yeah, did figure, despite my curiosity, that it was probably the NOW software that was causing the problem. For info, my ISP is Direct Save Telecom, whom I haven't had any problems with (until now, so far as I know!). My router is a TP-Link - Model TD-W8901G.
28-04-2018 11:27
Hi @Anonymous User
Not familiar with either your ISP or Router, so i won't be much help offering any advice there sorry.
I am guessing you have tried all the 6 steps in this help guide linked below ?
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
28-04-2018 12:58
Hiya,
The DST is Direct Sales Telecom.
Ref the 6 steps. Gotta confess I haven't attempted Steps 4 & 5, so I'll give 'em a go. You never know...stranger things have happened..!
Thanks for the contact, though. Much appreciated.
12-04-2020 23:33 - edited 12-04-2020 23:34
How can I get a now tv box
13-04-2020 2:41