30-05-2022 18:49
Hi All.
I signed up for Now Broadband last week and received a few emails asking me to complete my account, set password etc. which I logged in and did.
However the last email I received said Congratulations you're all set to watch TV, Movies bla bla bla.
At no time did I sign up to any TV subscription.
When I log in to my account and go to bills and payments it shows TV payment method and Broadband Payment Method.
But under NOW membership it just shows
Cinema - Start Trial
Entertainment - Start Trial
Sports Month - Add Membership
Sports Day - Add Membership
Hayu
Boost
If I search cancel it takes me to the same page!
Have I signed up for TV or not?
26-09-2023 19:19 - edited 26-09-2023 19:23
The last post here was over a year ago. If you have got unwanted TV subscriptions as a result of signing up to NOW broadband then call the number above. If it's something else, please let us know.
26-09-2023 19:34
Replied to the thread you started.
https://community.nowtv.com/t5/Account-Billing/Cancel-my-payement-method-for-TV-Subscription/td-p/61...