13-10-2021 9:25
My complaint is that I signed up for a 7day free trial and I cancelled on day 8 .. but I was charged 2 sets of £9.99
13-10-2021 13:21
@Anonymous User
Did you get a cancellation email?
Head onto Live chat and explain the situation, just make sure to click "chat online".
https://help.nowtv.com/article/how-to-submit-a-complaint