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IanB
Scholar

Combine Bills

Hi, new to this community

I have NowTV (Sky Sports), Boost and Broadband

In the perfect world I'd like to combine all these bills into one payment or if nothing else at least combine TV and Boost together - is that possible

Second - how do you contact a human being in support! - the chat is just a bot

Finally - is there a setting to notify when offer are available to existing members

 

Thanks

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @IanB 

Forget to add for TV Membership related matters use NOW live chat on the link page below by clicking on the green chat online box towards the top of the page and not the get help quicker box which is just a bit of automative software which points you to NOW online help articles.

https://help.nowtv.com/article/how-to-submit-a-complaint 

With regards to NOW Broadband or NOW Calls there is a telephone number which can be found under My Broadband & Calls on your online account or just use one of the communication methods on this link page below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

 

View solution in original post

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @IanB 

Unfortunately the Broadband and TV Membership bills are separate and NOW will not combine them.

For NOW offers you can go into your online account under My Membership to see if towards the top of the screen page there is any Exclusive Offers for You.

You can also look at this NOW webpage below for any current NOW offers available.

https://www.nowtv.com/offers 

Also keep an eye out for any email correspondence from NOW where they only tend to send email offers out for any TV Membership you don't currently have.

 

schnapps
Legend 5
Legend 5

Hi @IanB 

Forget to add for TV Membership related matters use NOW live chat on the link page below by clicking on the green chat online box towards the top of the page and not the get help quicker box which is just a bit of automative software which points you to NOW online help articles.

https://help.nowtv.com/article/how-to-submit-a-complaint 

With regards to NOW Broadband or NOW Calls there is a telephone number which can be found under My Broadband & Calls on your online account or just use one of the communication methods on this link page below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

 

IanB
Scholar

Very useful - thanks