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Brian4
Advocate

Combine 2 NowTV accounts

I didn't realise that I had two NowTV accounts. 

How do I migrate the Sports Membership from one to the other?

Then cancel the account for the one that will no longer be in use?

 

 

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4 Replies
gavs82008
Legend 5
Legend 5

Re: Combine 2 NowTV accounts

@Brian4 

Best to send an email to support in order to get the other account closed. Address is in the below picture.

BBE39AE7-C5F0-4FD9-B3C0-654B11AABE6C.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help
SweetBlitz
Expert 3

Re: Combine 2 NowTV accounts

Do you have separate memberships on the accounts?

 

You could just cancel the sports and reinstate it on the other account when it expires.  Total closure of accounts isn’t straightforward.  If I want to "expire" an account, I put a debit/credit card on which is about to expire or apply the single use card from Revolut.

 

FWIW I have up to 3 separate accounts operative at the same time to get around the single stream if you don’t have boost.  Handy if daughter or wife want to watch something while son and I are watching football.

RoyB
Legend

Re: Combine 2 NowTV accounts

@Brian4 

 

Just a thought based on the above, but when considering which membership to move, it may be better to move other membership(s) to the account with the Sports on, if you currently have a good multi-month offer on Spirts that you would lose if you let the Sports membership expire;  you don’t want to do that only to find that having Sports anew on the other account would be only at full price.

Line 3. Overhead, without any fuss, the stars were going out…..
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Brian4
Advocate

Re: Combine 2 NowTV accounts

Good point. I was thinking that. I have 12 months offer via TalkTalk. Best to keep it on that account and cancel the other. Then change the email. Something tells me it won't be straightforward to totally delete an account and then be able to use the email address. Anyway, my offer is for one year. The email that won't be in use can last until then.

 

Thank you all