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Anonymous User
Not applicable

‎10-02-2020 11:37

Close my account fully

Hi there, 

 

I am moving out of the country and would like to close my account fully.

 

I have removed all passes and now would like to fully close/cancel my NowTV account to ensure I do not have any further charges. I am super confused as for some reason I cannot find how to do this anywhere? Only instructions to removing passes (which I have already done.) 

 

Any help would be great thanks!

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎10-02-2020 14:23

Hi @Anonymous User 

 

Pop over to live chat and ask them to remove all your details from their data base because you are moving out of the country and won't be using their service anymore or anytime in the future.

 

To reach live chat open the link below and click on the small blue arrow directly underneath How to Get in Touch to reveal the green chat button to click on.

 

https://help.nowtv.com/gb/get-in-touch/now-tv-account-payments/cancelling-or-renewing-now-tv-passes 

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