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Advocate

Cinema Pass Order Number

I thought I had a really simple question but it has taken 30 minutes to even get here!

 

I ordered a Cineam Pass one month on 3rd October. I need an order reference number for this but there is not one in the email confirmation.

 

I need the order reference because I ordered through a cashback service and they have not followed their obligation to give me cash back so I am complaining to them but can not without an order reference number.

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Legend 5
Legend 5

Re: Cinema Pass Order Number

@Iain74 

Your best option is to pop onto Live chat. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

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