14-10-2020 12:29
I thought I had a really simple question but it has taken 30 minutes to even get here!
I ordered a Cineam Pass one month on 3rd October. I need an order reference number for this but there is not one in the email confirmation.
I need the order reference because I ordered through a cashback service and they have not followed their obligation to give me cash back so I am complaining to them but can not without an order reference number.
14-10-2020 13:19
@Anonymous User
Your best option is to pop onto Live chat.
https://help.nowtv.com/article/how-to-submit-a-complaint