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JT140
Advocate

Checkout problem

I tried to buy a new membership and I get to the Payment tab.

I put in my credit card details, but the Checkout button is not clickable.
Same goes if I try PayPal - the PayPal button is not clickable.

I have tried on iOS, Windows, Android, Chrome, Edge...... all no luck.

I can't give NOW TV any money. It must be very sad for them.
Not a great business model.

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@JT140 

Jump onto live chat and speak with staff. Make sure you click "chat online" within the green box, don't hit "get help quicker" as this is a bot. 

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

1 REPLY 1
gavs82008
Legend 5
Legend 5

@JT140 

Jump onto live chat and speak with staff. Make sure you click "chat online" within the green box, don't hit "get help quicker" as this is a bot. 

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help