cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Charged when I’ve used a gift card

On 7th December my boyfriend activated his sky sports month pass gift card through the tv. Never have I ever been charged for an ongoing subscription after using these gift cards over a period of 4 years they just end on the date and that’s that. Today I’ve been on my online banking and noticed a months payment for sky sports has gone out. I would like this refunded as no where did it state it would be an ongoing subscription and that I would have to cancel. 

 

Ive been trying for hours to find a way to contact Now Tv if anyone can help please comment. Thank you 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

The following link will get you to Live chat 😊

 

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help