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Anonymous User
Not applicable

Charged via BT

Good afternoon.

I have an active pass for Now TV entertainment package, being charged via BT TV.  

The main BT box in the living room, has the Now TVs working on it but it will not connect my other 2 NowTV white boxes in other rooms.

I have reset both boxes but still asking me to buy a pass?

The chat option is a waste of space as it it not covering my question for help, the phone number given is only for NowTV broadband.

Desperately need your help community.

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Same issue mentioned by the OP that started this linked thread below.

 

https://community.nowtv.com/t5/Off-Topic-Chat/BT-TV-subscription-wont-let-me-connect-to-other-Now-TV-box/m-p/523287 

 

Perhaps tag the OP in the thread link above to see if they have resolved it or got an answer from BT TV customers over on the BT Community Forum.

Anonymous User
Not applicable

Thank you for this you for this however, they are as confused on there as I am.