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TomFolwell
Advocate

Charged too much

‎11-01-2022 18:35

Hi I am being charged £40 a month for my broadband and I only signed up for the £23 a month broadband

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gavs82008
Legend 5
Legend 5

Re: Charged too much

‎11-01-2022 20:57

@TomFolwell 

Give the broadband team a call in the morning to see what they can do.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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