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Robbie
Mentor

Charged monthly fee before ive even gone live

Thought if delayed going live their fault i got compensation not charged my 1st monthly fee for absolutely no internet or phone. Should I not be charged until i go live i thought 

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Robbie 

Call the broadband team to find out.

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412472
FYI that I do not work for NOW, just a NOW customer trying to help
Robbie
Mentor

Thanks pal