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Anonymous User
Not applicable

Charged for something I’ve not requested

Received email saying I’ve ordered sport’s membership and I haven’t 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

If I were you, put a payment PIN on your account. 

https://help.nowtv.com/article/change-payment-pin-parental-pin-settings

 

Is this membership showing up in your account?

https://www.nowtv.com/gb/account/membership

 

Jump onto live chat by clicking "chat online" within the green box. Don't click "get help quicker" as this a bot. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

FYI that I do not work for NOW, just a NOW customer trying to help