13-01-2020 19:13
I took up the offer of 3 months FREE Sky Cinema and took a screenshot, which I can email to you. I have since been charged £4.80!! I have cancelled the Sky Cinema but would appreciate the £4.80 refund and reactivation of the sky cinema for the full 3 months Please.
Please can someone assist me doing this so I do not need to take it further.
Thanks
14-01-2020 8:03
@Anonymous User
Below is the best way for getting in touch (Live chat for speaking with Now TV directly)
https://help.nowtv.com/article/how-to-submit-a-complaint
You can try filling out the below form.
https://account.nowtv.com/payments/query/incorrect-charge