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Jaken94
Newbie

Charged for Cinema Pass free trial after cancelling 2 days before

Hi,

 

ive been charged £11.99 for a months subscription to the cinema pass which I have subsequently cancelled.

 

I am very disappointed to see that I have been charged even after I was diligent enough to cancel. 

 

How do I get a refund?

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caseyb1993 Legend 5
Legend 5

Re: Charged for Cinema Pass free trial after cancelling 2 days before

@Jaken94 

Hello Smiley Happy

Best option is to jump on live chat to see what help they can offer.

https://help.nowtv.com/article/how-do-i-cancel-now-tv

click the link and select the get in touch button. Then "anything else" for live chat. Smiley Happy

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
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