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Charged for Anytime calls which was free in the package

When I placed Now TV Broadband order on 30-Nov, Anytime calls was part was free in the offer for a duration of my 12 months contract. After I got my network up and running, I was charged for Anytime calls. Did anyone face this issue?

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Legend 5
Legend 5

Re: Charged for Anytime calls which was free in the package

@Dinesh_Sirigiri 

Best to give the broadband team a call. Number on link below 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Give us a call on 08007591213 to speak directly to a NOW TV advisor

View solution in original post

1 Reply
Legend 5
Legend 5

Re: Charged for Anytime calls which was free in the package

@Dinesh_Sirigiri 

Best to give the broadband team a call. Number on link below 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Give us a call on 08007591213 to speak directly to a NOW TV advisor

View solution in original post