19-07-2020 14:03
Hi There
I have recently been charged before my 7 day trial had ended. The account is now cancelled.
My partner had already set a WiFi broadband account with NOWTv which is getting activated tomorrow.
Now, we would like to see the offers available for NOWTv pass packages along with our broadband deal and remove the extra charge from my account.
thank you
19-07-2020 14:13
If you have been charged incorrectly, use the following link to request a refund: https://account.nowtv.com/payments/query/incorrect-charge
Once your WiFi and NowTV account are operational, simply sign in to your NowTV account to see if you are eligible for any Offers, in that section.
Hope that helps.