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Anonymous User
Not applicable

‎06-05-2020 14:49

Changing payment details

I have been trying for the last 2 days to update my card details on my account, however every time I press the "payment details" link it takes me straight back to the homepage. Is there any way round this or is this a problem with the website?

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2 REPLIES 2
Anonymous User
Not applicable

‎13-05-2020 20:32

I am trying to update my payment details as well but it does not give the option on the screen to save the new details. I am unsure whether this is a glitch but it's annoying and there's nobody at customer service to ask

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RoyB
Legend

‎15-05-2020 12:22

In response to Anonymous User's comment

@Anonymous User 

 

If you have a low house number, try giving it a leading zero or two.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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