30-10-2019 17:27
How in God's name can you change your name on your account. The website sends you round in circles!!!
30-10-2019 17:35
Hi @Anonymous User
To change your name or username on your account you need to contact live chat.
Have a read of this.
https://help.nowtv.com/article/change-or-update-personal-details
To reach live chat open the link below and click on the small green arrow directly underneath How to Get in Touch then either select the TV or Broadband option then click the green live chat button.
https://help.nowtv.com/gb/get-in-touch/now-tv-account-payments/changing-my-account-details
24-12-2019 19:41
Need to change my broadband name and password thanks
24-12-2019 22:38
@Anonymous User
Last time this came up, I posted this:-
https://community.nowtv.com/t5/NOW-TV-Box-black/Mk2-black-box/m-p/514810#
and I was hoping someone with an actual NowTV router would come along and give moe exact instructions for it, but nobody did.
See how you get on, anyway; routers are much of a muchness at this level.
’Name’, I think if I understand you aright, is the thing called ‘SSID’ on the router, and you can change this as readily as you can change the password that goes with it.