this has not worked for me.
i have tried loads of times and get an error message that my card details are wrong. they aren't. it's a functioning card.
NOWHERE to access any help from anyone.
Furious as I am going round in circles
This is the worst service on the planet. I had to cancel lost credit card. I then tried to update it on the site. I've tried to do it online - but all weekend have got same response: "Oops Sorry there Seems to be a problem." The chatbot is hopeless. There is no email to write to or to complain to.
It leaves us in a complete black hole - unable to solve unless I open a completely new account.
Solution - signed up Disney and Apple instead.
Shame... but why support companies that are so stupid?