cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Change of payment card

I have updated the payment card details to my new bank account by there are two memberships listed; 1) TV Membership - this has updated 2) Broadband Membership - this is not updating.  Why do I have two different accounts and how do I updated the bank details on both?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Jump onto live chat to see what can be done to merge the two accounts.

For live chat, just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help