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Anonymous User
Not applicable
‎17-11-2021 14:58

Change of payment card

I have updated the payment card details to my new bank account by there are two memberships listed; 1) TV Membership - this has updated 2) Broadband Membership - this is not updating.  Why do I have two different accounts and how do I updated the bank details on both?

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1 Reply
gavs82008
Legend 5
Legend 5
‎17-11-2021 23:21

@Anonymous User 

Jump onto live chat to see what can be done to merge the two accounts.

For live chat, just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
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