17-11-2021 14:58
I have updated the payment card details to my new bank account by there are two memberships listed; 1) TV Membership - this has updated 2) Broadband Membership - this is not updating. Why do I have two different accounts and how do I updated the bank details on both?
17-11-2021 23:21
@Anonymous User
Jump onto live chat to see what can be done to merge the two accounts.
For live chat, just make sure to click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint