05-01-2016 13:09
I have just used a voucher to get a sky movies pass but I now realise that I want to use it for the entertainment pass instead. Is there anyway to change the pass?
05-01-2016 13:11
@Anonymous User it's not possible to swap passes over once purchased and I'd expect that the voucher you had would have been for movies only anyway. You can however cancel your movie pass at any time and start an entertainment today if you want.
05-01-2016 13:15
Hello, @Anonymous User
@Anonymous User is correct.
Promotional offers, vouchers and standardised incentives are specific to their issued value. As the Entertainment Pass is a different value to the Sky Movies Pass, and in accordance with NOW TV's Terms of Service, it would not be possible to exchange or however transfer the voucher applied on your account.
Thanks!
Osculogic
30-04-2018 22:18