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CJT80
Advocate

Change Address or Close Account

Good Afternoon,

I have not used my Now TV account for sometime and it seems that, as a I had broadband with you previously I cannot just change my address.

Is there a way I can either: 

A: Change my Address or B: Cancel my Now Account?

Thanks in advance.

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@CJT80 

Is there a particular reason why you need to change the address?

My account still shows an address from 2 properties ago when I had broadband. Since then I’ve got rid of the broadband and only got TV memberships. 
It doesn’t have any effect on my payments being made.

Also you don’t speak to staff on this forum for any account concerns. 

If you want to close your account you will need to email support using the address in the below picture.

D60E37F6-1E34-462F-910D-092DB1BC319B.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help
CJT80
Advocate

@gavs82008 

Thank you, I will e-mail them 😀