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Card details won't go through

Hi I have been trying to put my card details in so I can't start using the sky cinema package but EVERYTIME I try it says invalid check and try again. The card details are correct so I have no idea why this is happening. I have broadband with now tv and those card details are exactly the same so its working for that. At this stressful time this is the last thing I need, kids are getting bored... Why won't it work. Live chat not working either so nobody to contact. I've tried doing it on my mobile, laptop and TV.. Nothings working 😭