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Anonymous User
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Card details not accepted

My card details are not accepted. Why is this happening

19 REPLIES 19
Anonymous User
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Been trying to enter card details to set up my new account. Will not accept my card details?

Anonymous User
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I got my new Now tv stick yesterday with a month free passes. Still can't set it up because the account won't accept my card details, very frustrating indeed.

Anonymous User
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Hi 

 

This is happening to me also 

 

Have you got it sorted x 

schnapps
Legend 5
Legend 5

This is the latest tweet i can find over on NowTV Help Twitter page, where they are still working on a fix according to this screen shot below.

 

youdoodle-2020-05-31T11-38-02Z.jpg

 

Anonymous User
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Hi

I got my new Now tv stick yesterday with a month of free passes. Still can't finish set up due to card details not been accepted. My grandkids are going crazy 😂

Anonymous User
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I am having the same problem. Very frustrating 

Anonymous User
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This is also happening for me.

 

I have funds in my accounts (tried to cards) and they are UK.

 

Did anyone else resolve this issue?

 

Thanks

Anonymous User
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I'm getting the same problem - I'm trying to sign up as a new broadband customer but it won't accept any card details. Frustrating as I just want to complete my order!

 

Anonymous User
Not applicable

Same issue for me.

 

My account has plenty of funds, it's a normal UK visa debit card, I've tried multiple devices and browsers without success. 

 

Every time I get the "something went wrong" message. 

Anonymous User
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Must be a fault with Now tv!