09-11-2019 15:00
I’m having the same problem
09-11-2019 20:50
@Anonymous User @Anonymous User
What sort of card, credit, debit, or prepayment?
What bank, and is it a UK one?
Is the card in sterling?
is there any money backing it up.
20-11-2019 13:21
My card keeps saying payment failed but im trying to sign up for the 7 day free trail
20-11-2019 23:06
@Anonymous User
NowTV will check your card by attempting to reserve (not charge) 10p on it, even for the free trial. If they can’t, you will be declined.
As above, the questions you need to ask yourself about the card are:-
What sort of card, credit, debit, or prepayment? (Most prepayment cards aren’t accepted, and those that are have slipped through NowTV’s checks here)
What bank, and is it a UK one? (NowTV don’t deal with every bank out there, and especially not foreign ones, even with sterling accounts)
Is the card in sterling? (See above)
is there any money backing it up? (At least 10p in free funds)
If you still can’t see why it was declined, come back and let us know the details of it.
30-05-2020 17:12
I’m having the same problem
30-05-2020 17:51
Same is happening to me! spent the last two hours trying to solve it and nothing is working.
30-05-2020 19:27
My cards comply with all those requirements
30-05-2020 19:50
Don't know if this is the reason you can't currently add a payment card to your account ?
31-05-2020 10:53
Thanks for the screenshot of twitter. Still not working for me this morning.