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Card charges after cinema and boost cancelled

I'm still getting charged on my debit card when I cancelled cinema and boost I can't cancel payments through my bank either,and you can't speak to anybody for now tv HELPPPPPPPPP PLEASE AT MY WHITS END.


Legend 5
Legend 5


See this thread.

FYI that I do not work for NOW, just a NOW customer trying to help


Your bank can cancel CPA (Debit or Credit card recurring payments), and must do so at your request.

Sometimes, this is the only way to stop payments from your bank account for an unknown Now account that isn’t the one you think it is; though be prepared for Now to chase you as a result.

But then at least both you and Now will know which account is being talked about 😛

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.