08-04-2020 18:47
I recently removed the pin from my account however the following day an error has occurred which meant I was logged out of all devices.
I can no longer log into my account. If I try a password reset using email or security questions the reset process seems to work, I get the reset and ‘You’re all set’ confirmation but still cannot log in.
I can’t get phone support as only broadband support is available.
I can’t use chat as it’s offline.
I’m still paying for my passes but cannot use the service.
I have had to use a different account to log in here to post this in the hope of some help!
Please help!