Everytime I attempt to load the payment details page to update my information as I have swapped banks recently it takes me to a blank white page.
I can't pay bills because I can't input my new card details. I have tried using different web browsers to no avail.
The number I got sent in an email to ring claim they don't deal with the NOW TV side of things, the live chat told me to ring the number so I am going back and forth.
Anyone got any solutions?
Chat is a BOT! Have been round in circles that only gives me the same details every time or gives me the option to go the the community.
Why can we not deal with a human? I have tried multiple times and cannot update!
What the heck?
The Nowbot is not Live Chat.
Get in Touch (all the options, and the best place to start):-
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.