Canelled plan and took up another plan DIDN'T SHOW UP

[Anonymous User]

10:47 07/12/2021

NOW TV MONTH PLAN INSTAL £5

Hi

I canceled a £3 cinema membership

Paid till 19 Dec

And replaced it with

1 Month Entertainment and 1 Month Cinema Bundle
Paid on 6 Dec 2021
£4.99

This was taken from my bank account

When I log in I only get the original cinema membership

Please cancel £3 cinema membership and install

1 Month Entertainment and 1 Month Cinema Bundle

[gavs82008]

@Anonymous User 

Live chat will resolve this for you, make sure to click "chat online".

https://help.nowtv.com/article/how-to-submit-a-complaint