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Maur1
Advocate

Cancelling

I have cancelled all passes, so I’m not being charged, but I still have an account. How do I completely cancel my account? So my details will eventually be deleted! I seem to be going around in circles on this website 😞
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2 Replies
Andy Legend 5
Legend 5

Re: Cancelling

@Maur1

 

Welcome to the forum. There's no option to close your account on the website but if you go onto live chat and tell them you'd like your payment details removing and your account deactivating they will sort it for you.

 

To get to live chat, go to the following help page and choose the live chat option.

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

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Maur1
Advocate

Re: Cancelling

Thank you so much!!