cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Cancelling passes

I’m trying to cancel my TV passes. When I click on ‘cancel’ I get the message ‘please wait a moment we’re checking your account’. The site then just hangs indefinitely. I can’t find any email address or access to live chat In order to cancel.

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

This link will give you options for Live Chat and for filling out a form. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

This link will give you options for Live Chat and for filling out a form. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thank you for the link, l got it sorted through live chat 

Anonymous User
Not applicable

I've been charged for an entertainment and boost pass today but I have been at work, I have cancelled them but have still been charged, The chat button does not seem to work and the FB page is rubbish, they do not respond on the chat there either.